Shipping policy

DELIVERY TIMES
- We process your order within 1 to 3 business days.
- Estimated delivery time is 7 to 15 business days after dispatch, depending on your location.

TRACKING
You will receive an email with your tracking number once your order has shipped.

SHIPPING ZONES
We currently ship to Mexico and the United States. Shipping is free to both destinations, with no minimum purchase.

LOST OR DAMAGED ORDERS
If your order arrives damaged or does not arrive within the estimated time, contact us immediately so we can arrange a solution.

INCORRECT ADDRESS
PawSmile is not responsible for orders that are not delivered due to an incorrect address provided by the customer.

Contact: contact@pawsmile.com.mx | Phone: 9565264015